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Terms & Conditions :

Sign in:

  • Malaysian user: Kindly Whatspp / Message +6012 392 5533 your email address to activate your account.
  • Please register your address and phone number properly. IT Toys will not activate any account which hand phone number isn't the same as during registration and on WhatsApp / Message.
  • Kindly fill in your address carefully and properly. IT Toys will not activate your account without your full address.
  • IT Toys will not activate any account if there is any weird unwanted funny word entered in the address column. Example : bnfhaibfgyu
  • Your account will be activated within 24 hours upon a valid email address and phone number. Thank you for your patience.
  • Your account will be automatically be deactivated after 24 hours and only will be temporarily activated upon a successful order.
  • If your account has been deactivated, you are allowed a maximum of zero ( 0 ) attempt to reactivate your account. Any question on why and any complain about it will not be entertained.
  • IT Toys Line reserved the rights to not activating your account even if you provide all information accordingly. Any question on why or further complain will not be entertained. We do not  inform you about account deactivation.
  • By creating an account and signing in with IT Toys Line, you had agreed with all the term & condition stated above.

Buying :

  • Kindly ask for a pay rise instead of asking IT Toys Line for a discount. If you can't afford IT Toys Line prices, then you have a problem handling your financial management. Any question on discount will not be entertained.
  • There is no robot working in IT Toys Line , so please consider and make sure you really want that item before pressing the Confirm Order button. Any order cancellation will result to account deactivation and it wont be activated again in future.
  • All pre-order must be paid in full within 24 hours else order will be cancel. Any order cancellation will result to account deactivation and it wont be activated again in future. Once your account is deactivated, all your order will be automatically cancelled and is not refundable or exchangeable with any other merchandise.
  • All item which have price displayed is for sale to public while all item without price displayed is not for sale to public. Any question using WhatsApp, Facebook, Message, phone call or any other communication method about pricing will not be entertained. 
  • All item sold is new as it is and never been opened before unless stated in the description.
  • All item sold is not exchangeable and non-refundable.
  • Please check the products you wish to purchase for any defects during payment at IT Toys premises. It is deemed that all products purchased are in good condition and have been checked and accepted by the customer. No refund or exchange will be entertained thereafter.
  • For online purchase: please request IT toys to check for defects or missing parts before shipping out. If you require the product to be in mint condition in a sealed box, IT Toys will not be opening the box and will not be able to check the products before shipping. We will not be liable for any defects or missing parts. Any claims for exchange or refund will not be entertained.
  • All retail price and special offer price may change without prior notice.
  • All item with price displayed is for sale to public while all item which price is not displayed is not for sale.
  • All price stated on IT Toys Line is final. Price may reduce or increase after your order, in this case, no refund if the price is reduced and no top up if the price has increased. What you see in your order history is final. 
  • All orders for in-stock items ordered at the same time as an item for pre-order will be sent at the same time as the pre-order. (The shipment will be in the same package as the pre-order). In this case, payment is mandatory when ordering. If you want a shipment of a product in stock without delay, we invite you to make a separate order.
  • IT Toys Line does not guarantee how courier services handle your parcel, if you want a perfect conditions box, then kindly self collect item yourself. Any complain about box conditions will not be entertained.
  • Any amend on order is not possible once payment is made. Any request to do so, will not be entertained.
  • It Toys Line can't amend your order from the back-end , if there is a mistake in your order, then kindly WhatsApp / message 012 392 5533 to cancel order.
  • All above statement applies to any walk in over counter purchases.
  • By buying with IT Toys Line, you had agreed with all the term & condition stated above

Pre-order :

  • Kindly ask for a pay raise instead of asking IT Toys Line for a discount. If you can't afford IT Toys Line prices, then you have a problem handling your financial management. Any question on discount will not be entertained.
  • All pre-order must be paid in full within 24 hours else order will be cancel. Any order cancellation will result to account deactivation and it wont be activated again in future. Once your account is deactivated, all your order will be automatically cancelled and is not refundable or exchangeable with any other merchandise.
  • All item which have price displayed is for sale to public while all item without price displayed is not for sale to public. Any question using WhatsApp, Facebook, Message, phone call or any other communication method about pricing will not be entertained. 
  • All orders for in-stock items ordered at the same time as an item for pre-order will be sent at the same time as the pre-order. (The shipment will be in the same package as the pre-order). In this case, payment is mandatory when ordering. If you want a shipment of a product in stock without delay, we invite you to make a separate order.
  • Please download and keep a copy of your order. Kindly mention order number during collection.
  • All pre-order must be collected within two (2) weeks from the date of notification by IT Toys Line. Failing so, IT Toys Line reserves the rights not to fulfill the pre-order of uncollected item and provide refund (even if payment is in full).
  • IT Toys Line reserves the right not fulfill the pre-order in any event IT Toys supplier did not fulfill our pre-order quantity.
  • Full payment of pre-order will be fulfilled based on first come first serve basis
  • All pre-order is final and cannot be cancel, not exchangeable with any other merchandise and non-refundable.
  • All pre-order item is new as it is and never been opened before unless stated in the description.
  • Please check the products you wish to purchase for any defects during payment at IT Toys premises. It is deemed that all products purchased are in good condition and have been checked and accepted by the customer. No refund or exchange will be entertained thereafter.
  • For online purchase: please request IT toys to check for defects or missing parts before shipping out. If you require the product to be in mint condition in a sealed box, IT Toys will not be opening the box and will not be able to check the products before shipping. We will not be liable for any defects or missing parts. Any claims for exchange or refund will not be entertained.
  • Pre-order price are subjected to price revision according to forex exchange and is quoted as tentative pricing only.
  • All pre-order price may change without prior notice. Any negotiation with previous past price with current price will not be entertained.
  • All price stated on IT Toys Line is final. Price may reduce or increase after you pre-order, in this case, no refund if the price is reduced and no top up if the price has increased. What you see in your order history is final. 
  • Release dates are subject to delays by manufacturer / distributor. 
  • We do not have a definite date on when item will arrived and will notify you only once item has arrived, so please be patience. Any question on when item will arrived after you pre-order an item will not be entertained.
  • Pre-order item is subject to suppliers quantity control, sometimes suppliers are not able to fulfill our full order quantity.
  • IT Toys Line reserves the right to provide refunds for orders that is unable to be fulfilled.
  • IT Toys Line do not guarantee how courier services handle your parcel, if you want a perfect conditions box, then kindly self collect item yourself. Any complain about box conditions will not be entertained.
  • It Toys Line can't amend your order from the backend , if there is a mistake in your order, then kindly WhatsApp / message 012 392 5533 to cancel order.
  • IT Toys Line does not guarantee how courier services handle your parcel, if you want a perfect conditions box, then kindly self collect item yourself. Any complain about box conditions will not be entertained.
  • Any amend on order is not possible once payment is made. Any request to do so, will not be entertained.
  • All above statement applies to any walk in over counter purchases.
  • By pre-ordering with IT Toys Line, you had agreed with all the term & condition stated above.

Thank you and have a nice day